​1. Introduction

This Privacy Policy explains how WeAreGrayFox Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website www.wearegrayfox.co.uk.

We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

Company name: WeAreGrayFox Limited
Registered address: Floor 12, Bank House, Pilgrim Street, Newcastle Upon Tyne, NE1 6QS
For the purposes of data protection law, we are the data controller of your personal data.

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3. What Data We Collect

We may collect and process the following information:

• Contact details (such as name, email address, phone number)

• Information submitted via contact forms or enquiries

• Technical data (IP address, browser type, device information)

• Website usage data (pages visited, time on site)

• Cookies and tracking data

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4. How We Use Your Data

We use your data to:

• Respond to enquiries and provide services

• Communicate with you about our services

• Improve our website and user experience

• Monitor website performance and usage

• Comply with legal obligations

We only use your data where we have a lawful basis to do so, including legitimate interests, consent, or contractual necessity.

 

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

We may use tools such as Google Analytics to collect anonymised usage data.

You can control or disable cookies through your browser settings.

 

6. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Website hosting providers

• IT and system providers

• Analytics services

All third parties are required to handle your data securely and in line with data protection laws.

 

7. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

 

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Request transfer of your data

To exercise your rights, please contact us at the email address above.

If you are not satisfied, you can raise a complaint with the Information Commissioner's Office.

 

9. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

 

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.